Privacy policy
Scribble Snacks game (web, iOS and Android). Last updated 13 October 2026.
Who we are
The Scribble Snacks game is made by Scribble Snacks, a business of Ben Palmer (sole trader, ABN 61 761 967 547, Western Australia). Contact: contact@scribblesnacks.com.
What we collect and why
- A random player ID created when you first play (a guest account), and your game progress (your cafe, items, club membership, stamps). We need this to run the game and keep your cafe safe.
- An age group (under 13, 13 to 15, 16 or 17, 18 or over). We ask for a birthday month and year once, work out the group, and keep only the group. It decides which features and settings are right for you.
- If you save your cafe: an email address (we send a one-time code, no passwords) or the account ID from Google or Apple sign-in. We use it only to let you sign in and to send sign-in codes.
- Your player name, picked from our word lists (for example "Sleepy Dumpling 42"). There is no way to type your own words, chat freely or upload pictures.
- Club activity: preset messages and stickers you choose, helps and donations, visible only to members of your club.
- Device check: Cloudflare Turnstile (web) checks that a real device is playing, to stop cheating and abuse.
- Store link (optional): if you (or your grown-up) link a Scribble Snacks shop account, we store the shop customer ID so we can give Stamp Card rewards and Thank-you Crates. We see which order earned a crate, not your address or payment details.
- Purchases (app versions): in-app purchases are handled by Apple or Google. We receive a receipt to deliver what you bought; we never see card details.
- Analytics: for players aged 13 and over we use Google Analytics 4 to count things like "a round was played" so we can improve the game. Advertising features and ad personalisation are turned off. We send no analytics at all for players under 13.
- Server logs (IP address, time, errors) kept for a short time for security.
Children
The game is designed to be safe for children: no free-text chat, no user pictures, no paid random rewards, no personalised ads for under-16s, and links to the shop are behind a grown-up check for under-13s. Store reward codes for under-13s are sent to the linked grown-up shop account, never shown in the game. We follow the Australian Privacy Act, the OAIC Children's Online Privacy Code, and the US COPPA rule. A parent or guardian can ask us to see or delete a child's data at contact@scribblesnacks.com.
Who we share data with
Only the services that run the game for us: Cloudflare (hosting, database, Turnstile; data may be processed outside Australia), Google (sign-in if you choose it, Analytics for 13+), Apple (sign-in and purchases if you choose them), Gmail (sending sign-in codes) and Shopify (only if you link a shop account). We never sell personal information.
How long we keep it
We keep your game data while your account exists. Inactive guest accounts may be removed after 24 months. When you delete your account we remove it after a 7-day change-your-mind window; we keep only an anonymous record of rewards issued, for fraud and tax reasons.
Your choices
- Turn sound, haptics and graphics up or down in Settings.
- Delete your account any time: Settings > Delete my account, or see delete account.
- Ask us for a copy of your data or to correct it: contact@scribblesnacks.com.
- If you are unhappy with how we handled your data you can contact the OAIC (oaic.gov.au).